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Frequently Asked Questions
This section contains answers to common questions. Click on the arrows to see answers to the most frequently asked questions listed below.
About SmartAutoDamageSolutions.com
WHO IS SmartAutoDamageSolutions.com?
Smart Auto Damage Solutions was created to provide an outlet for vehicles that are damaged in some way but are worth more that scrap prices. These vehicle are “less-than-perfect”, whether because of mechanical problems, collision, flood or storm damage or salvage branded titles. SmartAutoDamageSolutions.com and its parent company have been in business for over 25 years.
WHERE ARE YOU LOCATED?
Smart Auto Damage Solutions has an extensive service network throughout the United States providing local service throughout. Our corporate offices are headquartered in Miami, Florida.
HOW IS SmartAutoDamageSolutions.com DIFerent from other car buyers?
SmartAutoDamageSolutions specializes in higher value damaged cars. We don’t purchase undamaged vehicles and we don’t purchase scrap. We are the experts in this specialty market.
 
At SmartAutoDamageSolutions.com we want to offer:
•    Highest Value
•    Quick Payment
•    Minimal inconvenience to the seller
•    Secure Transactions

Unlike CarMax or other competitors, we work with photographs of your vehicle, not a physical inspection. Also, you have the security of holding your car until payment is made. When we purchase your car we deliver payment before we tow your car. The perfect balance between ease for the seller and accuracy in price. 
Service
HOW QUICKLY WOULD YOU GET BACK TO ME WITH AN OFFER?
We will usually provide an offer the same business day if you submit your information prior to 3:00 EST. All offers are complete within 24 hours.
HOW QUICKLY can YOU have my vehicle pick up?
A standard pickup is 48 hours after we agree on a purchase price, however, we can arrange for immediate pick up if needed.
DO you serve my area?
SmartAutoDamageSolutions.com buys and picks up your damaged vehicle from virtually everywhere in the United States. To verify that we serve your area, click here to enter your zip code.
COSTS
WHAT COSTS Will i be responsible for? are there any charges for using SmartAutoDamageSolutions.com?
SmartAutoDamageSolutions.com is a free service. There are no charges for evaluations. If SmartAutoDamageSolutions.com purchases your vehicle, we assume responsibility for removing the vehicle and transferring the title out of your name. No hidden costs.
QUOTE
HOW do i get a quote for my vehicle?
The process is simple. Go to any page on our website and complete the 3 steps requested. Click here to request a quote.
how does SmartAutoDamageSolutions.com values my vehicle?
Much depends on the overall pre-accident value and condition of the vehicle, the extent of the damages, and the demand for repairable vehicles or parts of this type. However, there are no “book” values for damaged cars. At SmartAutoDamageSolutions.com we have over 20 years experience in the constantly changing market for damaged vehicles. Since each damaged vehicle is different, we will take all relevant factors into consideration when preparing a value for your vehicle.
how to upload the pictures of my vehicle?
Process to page "Get a Quote": After you fill out step 1 and 2, you will see step 3 where you will be able to upload photos. Click 'Browse' button, select file for upload and hit 'Upload Images'. "Submit' button to send the information and photos to us.
HOW MANY PHOTOS CAN I UPLOAD?
You can upload up to seven photos: Front, Left Side, Right Side, Rear, Front Interior, VIN and Other. Each image can not exceed more than 1MB.
PROCESS
when should i contact SmartAutoDamageSolutions.com?
You may contact us at any time but we recommend you contact SmartAutoDamageSolutions.com prior to beginning repairs to your vehicle. As a general rule, the offer from SmartAutoDamageSolutions.com combined with your insurance repair check yields the best results for the vehicle owner.
what type of documentation will i need to provide?
This is actually a 2 part question. There is documentation related to the vehicle and, if we reach an agreement, documentation related to the purchase. The vehicle documentation is outlined on the submission form. Once we reach an agreement, we will need the original title and proof of identification.
what happens after an offer is made and accepted?
SmartAutoDamageSolutions.com follows applicable state guidelines regarding the purchase of your vehicle. Our purchase process is the same as any automobile dealer. If your vehicle is financed or a lease, SmartAutoDamageSolutions.com can guide you through the title release process.

SmartAutoDamageSolutions.com will assume responsibility for transportation of the vehicle. There are no charges for towing, title transfers or other fees. You are responsible for any storage fees or repair expenses incurred prior to selling the vehicle to SmartAutoDamageSolutions.com.
is the process secure?
You receive a legal purchase agreement confirming the transaction. We do not transfer ownership of your vehicle until the transaction is complete. As an additional layer of security, you do not release your vehicle until you receive payment for your car.
vehicle information
what kind of vehicles SmartAutoDamageSolutions.com buys?
SmartAutoDamageSolutions.com will purchase damaged vehicles of any type, including vehicles with physical or mechanical damage.
what type of mechanical damages does SmartAutoDamageSolutions.com buys?
Most mechanical problems consist of blown or siezed engines, engine failure, transmission failure, blown head gaskets, cracked cylinder heads, overheating engines, electrical problems and other major mechanical issues.
how does SmartAutoDamageSolutions.com if my vehicle is financed?
If your vehicle is financed SmartAutoDamageSolutions.com can apply our offer to your balance. If you owe more than the value of your damaged vehicle, you will need to either pay off the loan on the damaged car or transfer the loan to your new vehicle (sometimes called a collateral swap). Usually your new car dealer will assist with this process.
I do not have insurance and my car has damage from a collision can you offer an alternative to repair?
SmartAutoDamageSolutions.com is here to help. We offer an excellent alternative to expensive and costly repairs.
INSURED VEHICLES
DOES SmartAutoDamageSolutions.com WORK with my insurance?
The insurer is required to prepare a thorough estimate of the damages and will be responsible for paying the vehicle owner of this amount. Whether you repair the vehicle is usually up to you.

Once the insurance company determines how much they owe, SmartAutoDamageSolutions.com will then pay you the residual value of your damaged car prior to repairs. The vehicle owner receives two payments, one from the insurance company for the damage and the second from SmartAutoDamageSolutions.com for the residual value of the vehicle. These payments can then be combined to purchase a new vehicle.
get a quote
Do you need to sell your crashed, wrecked or damage car? Please complete the form below and we will provide you with a quote as soon as possible.

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WE Buy & Pick up Your Damaged Vehicle Nationwide!
SmartAutoDamageSolutions.com is your number one choice to get rid of your damaged vehicle. Avoid unnecessary troubles by filling out the above quote to receive fast cash and the best value price for your vehicle.
We purchase vehicles throughout the United States with mechanical problems or any other defects even if engine is not running. The whole process is quick and easy and your satisfaction will be guaranteed.
mechanical problems?
Are you having major mechanical problems? Do you want to sell your car without having to pay expensive repairs? Then don’t throw your money away and let us buy your car. We will take your vehicle regardless of the condition and at absolutely no cost to you. SmartAutoDamageSolutions.com is the solution to your car problems.
 
samples of vehicles with mechanical damage we buy...
  • All Major Repairs
  • Replace or Rebuild Motor
  • Engine Knocking or Seized
  • Transmission Slipping / Transmission Failure
  • Cylinder Head Replacement
  • Smog Check Problems
  • Running or Not Running
  • High Mileage Cars and Trucks
  • Vehicles Requiring Multiple Repairs
 
collision damage
Has your vehicle suffered from collision damage? Whether or not you have insurance, we can buy your car before you go through the struggle of having it fixed. And…did you know that if you have insurance, you can keep their check and get an additional one from us in return of your damaged vehicle? It sounds as simple as it is, so don’t you wait another minute and let us simplify your life by taking care of your problem.
 
samples of vehicles with collision damage we buy...
  • Light, Moderate and Severe Crash Damage
  • Uninsured Wrecked Cars and Trucks
  • Insured Repairable Autos and Trucks
  • Insurance Total Loss Vehicles
  • Flood Damage and Storm Damage
  • Some Junk or Parts Vehicles
  • Vehicles with Salvage Titles
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